DataTracks global delivery centers are certified for ISO 9001:2008 quality standards by TUV of Germany.
Our work processes are structured to meet your requirements of quick turnarounds, on-time delivery, error free filings and a fixed price irrespective of the number of times you revise your document.
Our quality practices include:
- Identification, measurement and continuous improvement of service level metrics
- Service offered to you and your special instructions are recorded and updated regularly
- Use of Knowledge Management Systems to share industry best practices
- Emphasis on training and on retention of trained resources
- Alignment of employee objective with program objective through incentives
- Analysis of all errors and delays to identify root causes
- Leveraging technology to the maximum to automate processes
- Concurrent quality review and post facto quality audit of documents